Shipping Policy

Last updated: April 20, 2024

Thank you for considering Bambusaland. Below is our shipping policy outlining delivery times and contact information:

1. Delivery Timeframes:
   1. Uttar Pradesh: 5 to 7 days
   1. North India (excluding Uttar Pradesh): 7 to 10 days
   1. South India: 10 to 15 days
   1. Rest of India: 10 to 15 days
2. Shipping Methods:
   1. We utilize trusted courier services to ensure safe and timely delivery of your orders.
   1. Larger shipments may be sent via freight carriers for efficient transportation.
3. Shipping Charges:
   1. Shipping charges are calculated based on the delivery location, package weight, and dimensions.
   1. You will receive a clear breakdown of shipping costs during the checkout process before making payment.
4. Order Processing:
   1. Orders are typically processed within 1 to 2 business days after payment confirmation.
   1. Customized or personalized orders may require additional processing time.
5. Tracking Information:
   1. Once your order is shipped, you will receive an email notification containing tracking details.
   1. Use the provided tracking number to monitor your shipment’s status on our website or the courier’s portal.
6. Delivery Attempts:
   1. Our courier partners will make multiple delivery attempts if you are unavailable initially.
   1. They may leave a delivery notification for you to reschedule or arrange for pickup at a nearby location.
7. Damaged or Lost Shipments:
   1. In the rare event of a damaged or lost shipment, please contact us immediately at info@bambusaland.com or call us at 08510883689.
   1. We will initiate an investigation with the courier and work towards a satisfactory resolution.
8. International Shipping:
   1. Currently, we only ship within India. International shipping services are not available.
9. Holiday and Peak Season Delays:
   1. During holidays or peak seasons, there may be slight delays in delivery due to increased shipping volumes.
   1. We will keep you informed of any expected delays and appreciate your patience.
10. Contact Us:
    1. For any shipping-related inquiries or assistance with your order, please reach out to us via email at info@bambusaland.com or by phone at 08510883689.
    1. Our customer support team is available to address your concerns and ensure a smooth shipping experience.

Thank you for choosing Bambusaland. We look forward to serving you!